Terms of Service

[Legal Entity — LEGAL REVIEW REQUIRED] operates Subtend Studio (“Subtend Studio”, the “Service”, “we”, “us”), a software-as-a-service workspace for media-wall, cabinetry and AV design businesses (“you”, “Customer”). By registering an account or using the Service you agree to these Terms of Service.

Subtend Studio is currently offered as a controlled beta programme to a limited number of businesses. Availability, features and pricing may change during the beta with reasonable notice. You may terminate your beta subscription at any time on 30 days' notice.

The Service is provided to businesses only. You represent that you are authorised to bind the business you register. You are responsible for the acts and omissions of users you invite to your workspace.

You are responsible for keeping your credentials secure and for all activity that occurs under your account. You will notify us promptly if you suspect unauthorised access.

You will not use the Service to store or transmit unlawful content, infringe another party's rights, reverse engineer or resell the Service without our prior written consent, or attempt to access another customer's data.

During the beta programme, subscription fees are invoiced manually. Invoices are payable within 14 days. Continued non-payment may result in suspension or termination of your account. Prices are in Australian dollars and exclude GST unless stated.

[Legal Entity — LEGAL REVIEW REQUIRED] and its licensors own all rights, title and interest in the Service, the Subtend Studio brand and the starter content shipped with the Service (materials, design templates, imagery). You retain all rights in the Customer Data you submit. You grant [Legal Entity — LEGAL REVIEW REQUIRED]a limited licence to host, process and display your Customer Data for the purpose of providing the Service.

You are responsible for the content you upload (photos, files, project data, client information). You represent that you have the rights to upload it and to permit us to process it as described in the Privacy Policy.

Designs, quotes and proposals produced with the Service belong to you. [Legal Entity — LEGAL REVIEW REQUIRED] does not claim ownership of your project output.[Legal Entity — LEGAL REVIEW REQUIRED] may use anonymised, aggregated usage data to improve the Service.

The Service uses third-party processors, currently including but not limited to Emergent Platform (hosting + database + object storage) and Resend (transactional email). Their processing is subject to their own terms. See the Privacy Policy for details.

We strive for high availability but do not guarantee uninterrupted operation during the beta programme. Planned maintenance will be announced with reasonable notice where practical.

To the maximum extent permitted by law, [Legal Entity — LEGAL REVIEW REQUIRED]'s aggregate liability in connection with the Service is limited to the fees paid by you in the twelve months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under the Australian Consumer Law.

Either party may terminate for material breach not remedied within 30 days of written notice. On termination, we will make your Customer Data available for export for 30 days, after which it will be deleted from active systems (subject to backup retention).

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of that state.

Questions about these Terms may be sent to legal@luxemediawalls.com. Email domain migration is pending owner decision — see the header notice above.